Common Questions

We recommend starting with the age brackets in our sizing guide (12" for ages 2-4, 16" for ages 4-6, and 20" for ages 6-9). However, because children grow at different rates, it is always best to check their inseam height to ensure their feet can touch the ground comfortably when starting out.

Yes! Our 12-inch and 16-inch models ship with heavy-duty training wheels. They are designed to be easily adjustable and completely removable once your young rider is confident enough to transition to two wheels.

This is a demonstration portfolio site. The "Place Demo Order" option simulates order completion locally. For live production payments, you can configure your real Stripe Payment Links or PayPal buttons in the configuration file.

We ship nationwide. Standard deliveries typically arrive within 3 to 7 business days. We offer completely free standard shipping for all orders totaling over $200.

Absolutely. We offer a 30-day return policy for all unused items returned in their original packaging. Please reach out to our support team to initiate a return request.

Our bikes ship 85% pre-assembled in the box to make things as simple as possible. You will only need to attach the handlebars, pedals, front wheel, and seat. An easy-to-follow guide and all necessary basic tools are included in the package.